For business leaders, it’s important to keep an eye on productivity and happiness. Think of productivity as the engine of your business—it’s what keeps things moving forward and the doors open. But, you can’t forget about happiness. It’s like the oil that keeps that engine running smooth. Happy workers mean less drama, more awesome ideas, and folks actually wanting to stick around. Plus, they’re less likely to call in sick or bail on you when the going gets tough. When you get the balance right, everyone’s winning—you’re hitting those targets, and your team is wired for success.

In this episode, our guest is Justin Jones-Fosu, MBA, CSP, the CEO of Work.Meaningful. Justin brings over two decades of expertise in employee experience and inclusion. His book, “I Respectfully Disagree,” offers a refreshing take on conflict management, emphasizing the significance of genuine respect and understanding in difficult conversations. Through his unique framework, Justin encourages individuals and organizations to challenge perspectives, cultivate curiosity, and seek common ground. With a passion for creating respectful environments, Justin’s work has significantly impacted leaders and teams, fostering healthier and more productive discussions. His approach not only provides practical tools but also delves into the heart of respectful disagreement, making his insights invaluable for those seeking to enhance their conflict-resolution skills.

Can you imagine opening 115 locations, going through an acquisition of another 70, and launching an e-commerce brand during Covid? Some might say that, that takes guts. But my guest on this episode would say, it just takes the right team.